Shipping Policy
Shipping Policy
Thank you for shopping with SECARI. I am committed to providing you with the best possible shopping experience, including timely and reliable shipping services. Please take a moment to review the shipping policy.
Processing Time:
- All orders are processed within 2 business days (Monday to Friday, excluding holidays) after receiving payment and order confirmation. Please note that during peak seasons or launch events, processing times may be slightly longer.
Shipping Methods:
- Several shipping options are available to cater to your needs. Shipping methods available for your location will be displayed during the checkout process.
Shipping Rates:
- Shipping rates are calculated based on the total weight of your order, the destination, and the selected shipping method. You can review the shipping costs at the checkout before completing your purchase.
Estimated Delivery Time:
- Estimated delivery times vary depending on your location and the shipping method selected. After your order is shipped, you will receive a confirmation email with tracking information. Please use the tracking details to monitor the status and estimated delivery date of your package.
International Shipping:
- We offer international shipping to select countries. Please note that international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping charges.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your package's progress using the provided tracking information.
Shipping Delays:
- While we strive to deliver your orders promptly, please be aware that unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may impact shipping times. We appreciate your understanding in such situations.
Order Changes and Address Corrections:
- Please review your shipping address carefully before finalizing your order. If you need to make any changes to your order or shipping address, please contact us within 24 hours of placing your order. Once the order has been processed, we may not be able to make changes.
Undeliverable Packages:
- In the event that a package is returned to us as undeliverable due to an incorrect address or other reasons, we will contact you to arrange for reshipment or a refund, excluding shipping costs.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact admin@mysecari.com for customer support.